"It is rare that a company exceeds all expectations but Market Survey Tools continues to do just that week in and week out by providing exceptional support, impeccable customer service and truly top notch industry knowledge. Your most recent dedication to developing the enhanced version of our custom Adjusted Rent Report inside MarketSurveyTools is only the most recent example of MST’s commitment to providing the best solutions available to fit our needs. It is perfect! Your revision has saved me and our associates hours every week. It is wonderful to be able to extract market research from MarketSurveyTools and send it to our revenue management software as well as share with our investors and owners. With MST’s amenity-based pricing feature, we can consider pricing strategies from multiple venues and projected outcomes by truly understanding customer perceived value in each unique market set. I have square-foot and ratings adjustments plus the actual variance as well. You are amazing!"
LRO Pricing Manager
"Since the beginning of our relationship with MarketSurveyTools.com the service they have provided has been nothing short of excellent. No request has been out of the question and our account manager is responsive and an absolute pleasure to work with. Working with MarketSurveyTools.com has been a great customer service experience for us and we love the product and the reports this tool provides to our team members and clients."
Regional Training Director
United Apartment Group
"Thank you and what amazing customer care!" – Theresa
"Thanks so much for your excellent service! Happy to report that this is not an exception, it's the norm with the Market Survey Tools Team." – Beth
"MarketSurveyTools.com is an integral part of our market analysis efforts. The Market Survey is simple to create and the information is presented in an organized and professional manner. The reports available, as well as the analytic tools, are valuable tools for our teams. The customer service is beyond compare. They go the extra mile and are open to feedback and suggestions to improve the offerings to their customers."
Director of Property Management Operations
“MarketSurveyTools.com augments our management expertise on so many levels. The on-site leasing and management teams love it because it saves them so much time and energy and it is so easy to use. Simultaneously, the level of detail and aesthetics MarketSurveyTools.com produces is frankly amazing—talk about leverage. On a corporate level, our executives can access multi-faceted marketing data in moments, view trends, sort information at will, and share survey data instantly. It is extremely beneficial that we now have comprehensive market data in over 130 metro markets nationwide that is accessible from one vantage point. LPC would not want to be without it!”
Executive Vice President - Residential Management
Lincoln Property Company
"All of our staff members are thrilled with MarketSurveyTools.com because it eliminates spreadsheet surveys. We no longer have to be concerned if our leasing professionals have advanced computer literacy because MarketSurveyTools.com is so simple to update. I am delighted that they can spend less time struggling with formulas and data entry and more time focusing on clients and residents. Additionally, we have seamless integration with our other support software. I can view, update and report data for all of our properties or prepare an advanced report in a matter of moments. The program even sends me critical alerts and updates. There is not another program that compares to MarketSurveyTools.com’s proficiency and presentation."
Vice President, Marketing and Training
Lincoln Property Company
“We are absolutely delighted with MarketSurveyTools.com. The program is totally unique, comprehensive and yet extremely simple to use. It automatically secures historical data for monitoring long or short term price trends. The reports are attractive, professional, and always instantly available. Market data can be easily emailed, printed, archived and distributed with a few clicks: no more faxing, copying, spreadsheet disasters or compatibility issues. This program has saved us so much time and increased our ability to respond more quickly to shifts in the marketplace. I can review all the company reports from my own workstation. Spherexx.com is prompt, personable and accommodating. I am so glad they developed this digital marketing navigator, and Spherexx.com keeps upgrading and improving its capabilities. I have more time to spend on training and developing leasing initiatives and less time shuffling papers--and that means higher occupancy.”
Director of Training & Marketing
"MarketSurveyTools.com is an online program that lets us track all the histories of our communities along with the submarket. It has great graphs that tell the story at a glance; it is priced so that we don't have to squeeze it into our budget.
Our involved partners really like the variable report options and we can get it in their hands any time day or night. Best of all, we can track market surges without coping with a host of desktop spreadsheets. I’m so glad we have this highly evolved, simple to use application solution for our web analysis."
Vice President, Asset Management
"I was skeptical at first about having all my competitors set up online, but I quickly grew to appreciate the versatility and security of MarketSurveyTools.com. It is so helpful to have concessions automatically calculated and incorporated into income projections on-the-spot. If prices do not change since the last survey, it is so simple to select the pre-fill option; it saves so much time—I never have to start from scratch any more. The MarketSurveyTools.com team listens carefully to our feedback and makes changes accordingly. The program is always up to date and Spherexx.com is always looking for ways to make it better for us. What a great way to keep up with such a necessary yet tedious task."
Lincoln Property Company
"MarketSurveyTools.com has become an essential part of our daily operations at ConAm. The Spherexx development and support team does what no other comparative service can or will do: they customize this ingenious software to accommodate our particular operational requirements, especially our revenue management functions. They are open to listening to our needs to accomplish our business objectives and then they solve for them. I know we have room to grow into our initiatives with MarketSurveyTools and Spherexx at hand. Thanks for your diligence and service. "
VP/National Dir. Marketing and Education
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